Removals Switzerland is committed to providing professional moving services in a manner that protects the health, safety, and wellbeing of our employees, customers, contractors, and the general public. This Health and Safety Policy sets out the principles and working practices we follow to conduct removals safely, efficiently, and responsibly across all the areas we serve.
We recognise that removals work involves manual handling, vehicle use, and activity in a variety of environments such as homes, offices, and commercial premises. We are dedicated to reducing risks associated with these activities through careful planning, staff training, appropriate equipment, and continuous improvement of our working practices.
Health and safety are integral parts of our business decisions. We strive to create a safety-focused culture where every team member understands their responsibilities and feels empowered to stop or question any activity they believe to be unsafe.
Removals Switzerland complies with applicable health and safety, transport, and employment laws and regulations relevant to our removal operations. We keep our policies and procedures under regular review to ensure they reflect current legal requirements and recognised best practices in the removals industry.
Our management team monitors regulatory developments and ensures that any required changes to working methods, documentation, or staff training are implemented in a timely manner.
Health and safety is a shared responsibility across our organisation.
Management is responsible for providing clear guidance, adequate resources, and ongoing supervision to support safe working practices. This includes ensuring the availability of appropriate vehicles, lifting equipment, protective gear, and any other tools required to perform removal tasks safely.
Supervisors and team leaders are responsible for day-to-day implementation of this policy, including conducting on-site checks, coordinating risk assessments, and addressing any health and safety concerns raised by staff or customers.
Employees are required to follow safe working procedures, use equipment correctly, attend training sessions, and immediately report any hazards, incidents, or near misses. Every member of our removals team must take reasonable care of their own safety and that of others who may be affected by their actions.
Before each removal project, we assess potential risks associated with the property layout, access routes, stairways, lifts, parking, and the nature of the items to be moved. Where appropriate, we may conduct on-site surveys before the moving day to better anticipate hazards and plan suitable control measures.
Our risk assessments consider manual handling challenges, trip and slip risks, working at height where required, use of vehicles, and any potential interaction with other contractors or building users. Controls may include additional staffing, use of mechanical aids, route planning, protective coverings, and clear communication with the customer about any limitations or specific safety measures.
Manual handling is a major part of removals work, and we place strong emphasis on safe lifting techniques to prevent injury. All operational staff receive training in safe manual handling methods, including team lifting and the correct use of equipment such as trolleys, dollies, straps, and lifting aids.
We encourage staff to avoid solo lifting of heavy or awkward objects where a team lift or mechanical support is more appropriate. Items that are particularly heavy, fragile, or of unusual shape are individually assessed so that the safest possible method can be used.
Equipment is maintained and inspected on a regular basis. Any damaged or defective equipment is taken out of use immediately until it has been repaired or replaced.
Our vehicles are central to our operations, and we place a high priority on road safety. All drivers are expected to hold the correct licences and to follow safe and considerate driving practices at all times, including adherence to speed limits, load securing rules, and parking regulations.
Vehicles are regularly inspected, serviced, and cleaned to ensure they are safe, roadworthy, and suitable for the loads they are carrying. Loads are secured using appropriate straps, blankets, and protective materials to prevent shifting during transit and to protect both goods and vehicle occupants.
We take active steps to safeguard our customers and members of the public during all removal operations. This may include placing warning signs or barriers where necessary, keeping walkways clear of obstacles, and carefully managing the movement of items through shared spaces such as corridors, stairwells, and building entrances.
Customers are informed, where appropriate, about any temporary access restrictions or safety measures required during loading and unloading. We seek to coordinate our work to minimise disruption and maintain safe access routes for others in the building or surrounding area.
Removals Switzerland provides regular training and instruction to ensure all employees understand the risks associated with their roles and the procedures in place to control those risks. New staff receive an induction that covers company safety rules, manual handling, use of equipment, and incident reporting.
Ongoing training may include refresher courses, toolbox talks, and briefings following any incidents or changes in procedures. Supervisors monitor working practices, provide guidance, and address any unsafe behaviours promptly.
We actively encourage reporting of all accidents, injuries, near misses, and identified hazards. Incident reports help us understand what went wrong, why it happened, and what can be done to prevent a recurrence.
All reported incidents are reviewed by management. Where necessary, we update risk assessments, modify procedures, or provide additional training. Lessons learned are shared with relevant staff to promote a culture of continuous improvement in health and safety performance.
The physical and mental wellbeing of our employees is essential for safe and effective removal operations. Staff are expected to present fit for work and to notify management of any medical conditions, fatigue, or other issues that could affect their ability to work safely.
We discourage excessive working hours and support appropriate rest breaks, particularly on longer moves or during busy periods. Where necessary, tasks may be reallocated or additional staff appointed to ensure that no individual is placed under unsafe strain.
This Health and Safety Policy is reviewed on a regular basis, and also following any significant incident, legal change, or operational development. Updated versions are communicated to all employees and are made available to customers on request. By working together and maintaining high standards, Removals Switzerland aims to deliver safe, reliable, and professional moving services throughout our service areas.
