Removals Switzerland is committed to providing an accessible and inclusive online experience for all customers, including people with disabilities. This Accessibility Statement explains the measures we take to support digital accessibility for our moving services in Switzerland and how you can contact us with accessibility-related requests or feedback.
We aim to make our website and digital content usable for as many people as possible, reflecting our belief that accessible removals in Switzerland should start with accessible information. Our goal is to provide all visitors with clear, consistent, and easy-to-use content, regardless of technology, language, or ability.
We work to follow recognised best practices in web accessibility and to remove barriers that may prevent users from finding information about our services, requesting a quote, or arranging a move within Switzerland.
Our website is being developed and improved with the Web Content Accessibility Guidelines, WCAG 2.1, Level AA, as our primary reference. These guidelines describe how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
By aligning our efforts with WCAG 2.1 AA, we aim to ensure that our content is perceivable, operable, understandable, and robust for users who rely on assistive technologies as well as for those accessing our removals information on different devices and connections across Switzerland.
We strive to make our website compatible with common screen readers to support visitors with visual impairments. This includes the use of clear headings, descriptive text for images where appropriate, and logical reading order so that users can navigate information about our moving services in Switzerland with ease.
We aim to use meaningful page titles, form labels, and clear link names so that people relying on screen readers can understand context and make informed choices when planning a move or requesting support.
Our website is designed to be navigable using a keyboard alone, without the need for a mouse. This is important for users with mobility, visual, or other impairments who depend on keyboard access. We aim to provide a logical tab order, visible focus styles, and keyboard-accessible forms and controls.
Key functions such as navigating between pages, filling out forms, and submitting requests for removals services in Switzerland are being tested for keyboard accessibility. We are working to improve any areas where keyboard navigation may still be challenging.
Accessibility is an ongoing process. We regularly review our site to identify areas where we can improve accessibility and usability for customers across Switzerland. This may include refining colour contrasts, adjusting text size and spacing, improving forms, and enhancing error messages so that they are clear and helpful.
When we add new pages or features to our website, we strive to design and develop them with accessibility in mind from the start, aiming to support inclusive access to all our removals information and services.
We welcome feedback from users about the accessibility of the Removals Switzerland website. If you experience any difficulty accessing information, using a feature, or completing a task on our site, or if you have suggestions for improvement, we encourage you to contact us.
When you contact us with an accessibility request, please describe the issue you encountered, the page or section you were trying to use, and the type of device or assistive technology you were using if you wish to share that information. This helps us investigate the issue and work towards a solution.
We will review all accessibility enquiries and aim to respond within a reasonable time. Where possible, we will provide an accessible alternative way to access the information or service you need while we work on improvements to the website.
Our commitment to accessibility extends beyond our website to the way we deliver our removals services throughout Switzerland. We recognise that customers may have different needs when planning a move, and we encourage you to let us know if you require any specific adjustments, support, or information in an alternative format.
By working together and listening to the experiences of our customers, we aim to make Removals Switzerland a more accessible choice for everyone arranging local or long-distance moves within Switzerland.
